Privacy Policy

Last Updated: 2 September 2025

This Privacy Policy explains how Daily 5 Ltd (“we”, “us”, “our”) collects, uses, and protects your personal data when you use DailyFIVEOfficial.com and related services (“Website” / “Service”).

1. Information We Collect

We may collect:

Personal data: Name, email, and other details you submit through forms or account sign-up.
Usage data: Pages visited, device type, browser info, IP address.
Payment data: When you subscribe, payments are securely processed via Stripe or app stores; we do not store your card details.
Engagement data: Session progress, preferences, and email interactions.

2. How We Use Your Data

We use your information to:

Provide personalised wellness experiences.
Manage your account and subscription.
Send relevant emails or updates (you can opt out anytime).
Monitor usage to improve our platform and content.

3. Legal Bases for Processing (UK/EU GDPR)

We process your data only where we have a lawful basis to do so, including:

Contract – to provide the services you have subscribed to.
Consent – for marketing communications and non-essential cookies.
Legal obligations – to comply with applicable laws (e.g., tax and accounting).
Legitimate interests – for service improvement, analytics, and fraud prevention (provided these do not override your rights).

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, understand usage, and deliver relevant services. Cookies are small files stored on your device.

Types of Cookies We Use

Strictly Necessary Cookies – required for core site functionality (login, account, security).
Functional Cookies – remember your preferences (language, session state).
Analytics & Performance Cookies – measure usage and improve the Service (e.g., Google Analytics, Supabase).
Marketing & Advertising Cookies – track campaign performance and personalise offers (e.g., Google Ads, social media pixels).

Third-Party Tools That May Use Cookies

Stripe – payment processing and fraud prevention.
Google Analytics / Google Tag Manager – usage analytics and performance tracking.
Supabase – platform hosting and analytics.
Brevo (formerly Sendinblue) – email engagement tracking.
Cloudflare / Vimeo – video hosting and playback optimisation.

Cookie Management

On your first visit, you may see a cookie banner where you can accept or reject non-essential cookies.
You can also manage or delete cookies in your browser settings.
If you disable certain cookies, some features of the Service may not function properly.

5. Sharing Your Data

We may share data with trusted third parties for:

Payment processing (Stripe).
Email marketing and automation (Brevo).
Hosting and analytics (Supabase, Cloudflare).

We do not sell your personal data.

6. International Transfers

Some service providers (e.g., Stripe, Google, Brevo, Supabase) may store or process data outside the UK/EEA. Where this occurs, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses or equivalent).

7. Data Retention

We keep your personal data only for as long as necessary:

Account information – retained while you have an active account.
Payment and transaction records – up to 7 years (for tax/legal purposes).
Marketing preferences – until you withdraw consent or unsubscribe.
Analytics data – typically 26 months (Google Analytics standard retention).

8. Data Security

Data is stored securely using encryption and access controls. While we take appropriate measures, no system is 100% secure.

9. Your Rights (UK/EU GDPR)

You have the right to:

Access the personal data we hold about you.
Correct inaccurate or incomplete data.
Request deletion (“right to be forgotten”).
Restrict or object to processing.
Withdraw consent (for marketing or cookies).
Request a copy of your data in portable format.

To exercise your rights, email: team@dailyfiveofficial.com.

10. Children’s Privacy

Our Service is not intended for children under 13. We do not knowingly collect data from children.

11. Updates to This Policy

We may update this policy occasionally. If we make significant changes, we will notify you via email or on this page.

12. Contact Us

For privacy-related queries, please contact us at:

team@dailyfiveofficial.com

Daily 5 Ltd