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Terms of Service

Last updated: 1 September 2025

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These Terms of Service (“Terms”) govern your use of the products and services of Daily 5 Ltd (“Daily FIVE”, “we”, “us”, “our”), including our websites, social media pages, software applications, and other online services (collectively, the “Service”).

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By accessing or using the Service, you confirm that you have read, understood, and agree to these Terms. If you do not agree, you must not use the Service.

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Please also read our Privacy Policy to understand how we collect, use, and disclose information about you.
 

1. Agreement to Terms

You agree that these Terms form a binding contract between you and Daily 5 Ltd. If you use the Service on behalf of an organisation, you represent that you have authority to bind that organisation, and “you” includes that organisation.
 

2. Additional Terms

We may provide specific terms for certain features, programmes, or promotions (for example: gift cards, business access, or particular toolkits). Unless stated otherwise, those additional terms supplement these Terms and will prevail to the extent of any conflict.
 

3. Service Use

Eligibility. You must be 16 years or older to use the Service. If you are under the age of majority where you live, you may only use the Service with the consent of your parent or legal guardian, who is responsible for your use.

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Account Registration and Security. Some features require an account. You must provide accurate information, keep it up to date, and maintain the security of your account. Notify us promptly at team@dailyfiveofficial.com of any unauthorised access or security issue. You are responsible for activity on your account unless you can demonstrate fraud.

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We may refuse account creation or close accounts where we reasonably believe our policies or applicable laws have been breached.
 

4. Subscriptions, Passes & Promotional Offers

Recurring Passes (Subscriptions). We offer recurring passes that provide access to premium content and features. Passes renew automatically at the end of each billing period (e.g., monthly or annually) unless cancelled in accordance with section 4(c). By purchasing a pass, you authorise us (or our payment partners, e.g., Stripe, Apple, Google) to charge your chosen payment method for the then-current price and any applicable taxes.
 

Promotional Offers. From time to time, we may offer introductory trials or discounted periods (each a “Promotional Offer”). Eligibility criteria may apply and will be stated in the relevant offer. Unless stated otherwise, Promotional Offers are for new customers and may convert to a paid recurring pass at the end of the promotional period unless you cancel at least 24 hours before it ends.
 

Cancellation.

  • If you purchased on our website: you can cancel in your account settings.
     

  • If you purchased via an app store: you must cancel through the relevant app store.

    Cancellation takes effect at the end of the current billing cycle; you will retain access until then.

     

Changes. We may change prices or features of a pass. We will provide at least 30 days’ notice of material changes to your pass (including price). If you do not agree, you can cancel before the change takes effect. We will not change the price mid-cycle.
 

Business / Enterprise Access. If your access is provided via an organisation (e.g., employer or partner), additional terms may apply. When that eligibility ends, your access will terminate unless you purchase a pass personally.
 

Lifetime Products. We do not offer lifetime subscriptions unless explicitly stated at purchase. If we ever do, they would be subject to their own specific terms.
 

5. Other Payment Terms

You must provide a valid and up-to-date payment method. You authorise us to charge the applicable amounts, including taxes and fees. We may receive updated card details from your provider and continue charging the updated method. Transactions are not binding until accepted by us. We may decline or cancel a purchase (e.g., suspected fraud). Please contact us first regarding payment disputes before initiating a chargeback, where permitted by law.

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6. Right of Withdrawal (EEA/UK Consumers)

If you are resident in the UK or EEA, you have a legal right to withdraw from your online subscription purchase within 14 days of the date of purchase and receive a full refund.
 

  • To exercise this right, you must inform us (e.g., email to team@dailyfiveofficial.com) with a clear statement of withdrawal before the 14-day period expires.
     

  • Important: If you request or begin immediate supply of the digital content/service during the 14-day period (for example, by accessing premium content straight away), you acknowledge that your right to withdraw may be lost once the service has begun, unless the Service is defective during that period.
     

  • Refunds will be made to the original payment method unless agreed otherwise.
     

Model withdrawal form (optional use):
 

I hereby give notice that I withdraw from my contract for [subscription/purchase details]. Ordered on / received on: [date].
 

Name: [your full name]
 

Address: [your address]
 

Signature (if on paper): [signature]
 

Date: [date]
 

7. Refunds

Except for your statutory withdrawal rights (section 6) or where required by law, all payments are final and non-refundable, including for partially used periods, unused features, or expired promotional/business codes.
 

8. User Content & Feedback

Your Content. You retain ownership of content you submit to or through the Service (e.g., comments, journal entries, reviews) (“User Content”). You grant us a worldwide, non-exclusive, royalty-free, transferable, sublicensable, revocable licence to host, use, reproduce, adapt, publish, and display your User Content in connection with operating, improving, and promoting the Service. This licence lasts while your User Content is available on the Service. You are responsible for your User Content and must have all necessary rights.

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Feedback. If you provide suggestions or ideas, you agree we may use them without restriction or payment.

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9. Prohibited Conduct and Content

You must not:
 

  • upload or share unlawful, infringing, defamatory, obscene, hateful, harassing, or misleading content;
     

  • impersonate others or misrepresent your affiliation;
     

  • attempt to reverse engineer, scrape, or disrupt the Service;
     

  • introduce malware or circumvent security measures;
     

  • collect personal data of others without consent;
     

  • use the Service in a way that could damage, disable, or impair it or prevent others from using it;
     

  • encourage others to do any of the above.
     

We may remove or refuse to display content that breaches these Terms and may suspend or terminate access (see section 15). Where appropriate, we may notify you unless doing so would be unlawful or create risk.

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10. Intellectual Property

The Service, including all videos, audio, images, designs, text, software, and other materials, is owned by Daily 5 Ltd or our licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for your personal, non-commercial purposes in accordance with these Terms. You may not copy, distribute, modify, create derivative works of, publicly display or perform, or exploit any part of the Service without our prior written consent.
 

Our trademarks (including DAILY FIVE, MOVE CONNECT REFLECT, and associated logos and trade dress) must not be used without our written permission. Third-party marks remain the property of their respective owners.
 

11. Third-Party Services and Content

The Service may include links to, or integrations with, third-party services (e.g., payments, video hosting, email). We are not responsible for their content, terms, or privacy practices. Your use of third-party services is at your own risk and may be governed by the third party’s terms.
 

12. Health & Safety / Medical Disclaimer

Daily FIVE provides wellbeing and lifestyle content, not medical advice. We are not a healthcare provider and do not diagnose, treat, or prescribe. The Service is for information and general guidance only.
 

  • Always seek professional medical advice with questions about a medical condition.
     

  • Do not ignore or delay seeking professional advice because of content on the Service.
     

  • Not all activities are suitable for everyone; listen to your body and consider your personal circumstances.
     

  • Do not use the Service while driving or performing tasks requiring full attention.
     

If you experience pain, dizziness, or any adverse symptoms, stop immediately and consult a professional.
 

13. Warranty; Disclaimers

We provide the Service using reasonable skill and care. However, the Service is provided on an “as is” and “as available” basis, and we do not guarantee uninterrupted or error-free operation, or specific results. To the fullest extent permitted by law, we disclaim all warranties not expressly set out in these Terms.
 

14. Liability

Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, including liability for death or personal injury caused by negligence or for fraudulent misrepresentation.
 

Subject to the above, we are not liable for:
 

  • losses caused by your breach of these Terms;
     

  • losses that were not foreseeable when you agreed to these Terms;
     

  • events beyond our reasonable control.
     

If we fail to comply with these Terms, we are responsible only for loss or damage you suffer that is a foreseeable result of our breach.
 

15. Suspension or Termination

We may suspend or terminate your access if you materially or repeatedly breach these Terms, we are required to do so by law, or your conduct creates risk or possible liability for us or others. We may temporarily suspend an account (up to 90 days) while we investigate suspected issues. We will notify you unless prohibited by law. During suspension, we will not continue to charge you for paid access.
 

If your access was provided through an organisation or a promotion and you cease to be eligible, we may end your access. You may cancel your account at any time by contacting team@dailyfiveofficial.com (note: cancelling your account does not itself cancel an app-store subscription—see section 4).
 

Provisions that by their nature should survive termination will do so (including sections on IP, disclaimers, liability, and governing law).
 

16. Modifying or Discontinuing the Service

We may modify or discontinue parts of the Service for valid reasons, such as safety/security, compliance, preventing abuse, improving features, or low usage. We will provide reasonable advance notice where a change has a significant negative impact on your existing use, except where urgent action is needed (e.g., legal or security reasons). If you do not agree with changes, you may stop using the Service and cancel your pass.
 

17. Changes to These Terms

We may update these Terms for reasons including legal compliance, security, product updates, or to prevent harm. We will provide reasonable advance notice of material changes (for example, via email or in-app notice). Your continued use after changes take effect constitutes acceptance. If you do not agree, you should stop using the Service and cancel any active pass.
 

Disputes will be resolved under the version of the Terms in force at the time the dispute arose.
 

18. Other Legal Terms

These Terms (together with applicable additional terms) form the entire agreement between you and Daily 5 Ltd and supersede prior agreements regarding the Service.
 

If any provision is found unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permissible, and the remainder will continue in full force.
 

You may not assign or transfer your rights or obligations without our written consent. We may assign or transfer our rights and obligations without restriction. No waiver is effective unless in writing. Section headings are for convenience only.
 

These Terms and related documents are in the English language.
 

19. Governing Law and Jurisdiction

If you are a consumer in the UK or EEA, these Terms and your relationship with us are governed by the laws of your country of residence, and you may bring proceedings in your local courts. Otherwise, these Terms are governed by the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.
 

EEA consumers may also use the European Commission’s Online Dispute Resolution platform where required by law.
 

20. Contact

Questions about these Terms or the Service?

Email: team@dailyfiveofficial.com

(If you contact us by email regarding withdrawal, we will confirm receipt without undue delay.)
 

21. Platform-Specific Terms (apply when using our mobile apps)

These additional terms apply only if you access Daily FIVE via a mobile app downloaded from an official app store.

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A. Apple iOS – Custom EULA (required by Apple)

  • Acknowledgement. These Terms are between you and Daily 5 Ltd, not Apple. We are solely responsible for the app and its content.
     

  • Scope of licence. Your licence is non-transferable and limited to Apple-branded products you own or control, as permitted by the App Store Terms (including Family Sharing if enabled).
     

  • Maintenance & support. We are responsible for app support as required by law. Apple has no obligation to provide support.
     

  • Warranty. To the extent not disclaimed elsewhere, if the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any). Apple has no further warranty obligations.
     

  • Liability & claims. Subject to our liability terms, we (not Apple) handle any claims relating to the app, including product liability, legal compliance, consumer protection, and third-party IP infringement.
     

  • Legal compliance. You confirm you are not located in a country subject to a US Government embargo or on a prohibited party list.
     

  • Questions/complaints. Direct to team@dailyfiveofficial.com.
     

  • Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of this section and may enforce it.
     

B. Android – Google Play Terms

  • Acknowledgement. These Terms are between you and Daily 5 Ltd, not Google. Google is not responsible for the app or its content.
     

  • Scope of licence. Your licence is worldwide, non-exclusive, non-transferable and revocable for use on devices that run Android and access Google Play, per Google Play Terms of Service.
     

  • Maintenance & support. We are responsible for app support as required by law. Google has no obligation to provide support.
     

  • Warranty & refunds. To the extent not disclaimed elsewhere, if the app is defective, we will address it under these Terms and applicable law. Refunds, where required, are handled per Google Play’s refund policies and applicable law.
     

  • Liability & claims. Subject to our liability terms, we (not Google) handle any claims relating to the app, including product liability, legal compliance, consumer protection, and third-party IP infringement.
     

  • Third-party beneficiary. Google and its affiliates are third-party beneficiaries of this section and may enforce it.
     

22. Final Provisions

These Terms form the entire agreement between you and Daily 5 Ltd in relation to your use of the Service. They replace any prior written or verbal agreements about the Service.

If any part of these Terms is found to be unlawful, invalid, or unenforceable, that part will be enforced to the maximum extent possible and the remaining provisions will remain in full effect.
 

No failure or delay by Daily 5 Ltd in enforcing any right under these Terms shall constitute a waiver of that right.
 

By continuing to use the Service, you confirm that you have read and understood these Terms, and that you agree to be legally bound by them.
 

Thank you for choosing Daily FIVE. If you have any questions, please reach out to us at:

team@dailyfiveofficial.com

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